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Accessibility statement

Last updated

MB Gloumi wants as many people as possible, including people with disabilities, to be able to use the Gloumi app and the website gloumi.lt.

1.Scope

  • the Gloumi app for iOS and Android;
  • the public pages of the website gloumi.lt.

2.Target

We use the EN 301 549 standard, and the WCAG 2.1 level AA guidelines it refers to, as our guide.

3.Compliance status

Gloumi is partially compliant with WCAG 2.1 AA. There has been no independent audit yet; this is our own assessment.

What is already in place:

  • In the app, almost all buttons and other controls have names and roles for screen readers (VoiceOver, TalkBack), and options announce their state (selected, disabled).
  • In the app, text grows with the phone's text size setting; only in a few places (for example the bottom bar) is the growth limited so that the text fits.
  • In the app, the colour contrast of the main text, buttons and prices meets WCAG 2.1 AA in both the light and the dark theme.
  • The app has a dark theme.
  • In some parts of the app (the sign-in and launch screens, the Story viewer, choosing a visit's date and time, the list of visits) animations are switched off when “Reduce motion” is on in the phone.
  • The website has a “Skip to content” link, every page declares its language and has one main heading, navigation and links have names for screen readers, images have alternative text, and keyboard focus is always visible. The website respects the “Reduce motion” setting, and colour contrast is checked automatically against WCAG 2.1 AA.

What does not yet comply or has not been checked:

  • We have not yet tested the app with VoiceOver and TalkBack on a device, and there has been no independent audit.
  • About fifteen buttons in the app have no name for screen readers, among them the chat and notification buttons in the top bar, some Story editor controls and the time picker wheels.
  • Not every animation in the app follows the “Reduce motion” setting (for example sheets opening and button presses).
  • Some secondary texts in the app (list headings, inactive tabs, time stamps) are too light: their contrast is below what WCAG 2.1 AA requires.
  • In the Story editor, elements can be moved, rotated and resized only with gestures.
  • Photos and videos uploaded by users cannot be given alternative text or subtitles.
  • We have not yet checked the accessibility of the map.
  • We have not yet tested the website with screen readers (VoiceOver, NVDA) or at 400% zoom; keyboard navigation has been checked only in part.
  • The legal documents are long texts; there are no short plain-language summaries yet.

What we cannot change ourselves: the payment screens (card entry, Apple Pay, Google Pay) are provided by Stripe, Apple and Google. Their accessibility is the responsibility of those companies. The check that you are human is provided by Cloudflare (Turnstile); its accessibility is Cloudflare's responsibility.

4.How to report a barrier

If any part of Gloumi is hard to use, write to us at support@gloumi.lt and we will try to help.

5.Supervisory authority

If you are not satisfied with our reply, you can contact the State Consumer Rights Protection Authority (vvtat.lrv.lt).

6.Date of this statement

Prepared on 2026-10-26. We review it once a year and after major changes to the app or the website.