Legal
DAC7 and platform transparency
Last updated
1.What Gloumi is
The Gloumi app and this site are operated by MB „Gloumi“. Gloumi is a digital platform: it lets beauty professionals offer their services and lets clients find and book them. Gloumi does not provide beauty services itself and is not a party to the contract between a professional and a client.
3.Transparency under the Digital Services Act (DSA)
Gloumi is an intermediary service under EU Regulation 2022/2065 (the Digital Services Act). The single point of contact for authorities and for users is info@gloumi.lt.
- Illegal content – someone else's photographs, misleading reviews, abusive material – can be reported to that address, saying where the content is and why you believe it is illegal.
- When we remove or restrict content we tell its author why, and how the decision can be appealed.
- The order of professionals in search is determined by distance from you, how well they match the query or category, ratings and availability. Where a paid plan affects position, that is marked.
- Gloumi is a small enterprise, so some DSA obligations that apply to larger platforms (transparency reports, for example) do not apply to it. That does not change our commitment to act on reports.
4.For business users (P2B)
Professionals use Gloumi as business users under EU Regulation 2019/1150. The conditions under which an account may be restricted or terminated, and the main parameters determining search ranking, are set out in the Terms of Service and on this page. We give professionals advance notice of material changes to those conditions.
5.Contact
MB „Gloumi“, company number 308087857, L. Zamenhofo g. 10-36, LT-06330, Vilnius, info@gloumi.lt